Patient Services Concierge - Medical Receptionist

Trinity Health Corp.; Genoa Township (IL); Sur place; USD 21 000 - 26 000; Plein temps

Avantages offerts par ce poste

Day-one benefits

Résumé du poste

Trinity Health IHA Medical Group is looking for a customer-focused Medical Receptionist to join our team. You’ll be the first point of contact for patients, helping create a positive experience while supporting efficient office operations and exceptional patient care.

Your day will include welcoming patients, checking in and verifying registration and insurance, scheduling appointments, answering phones, collecting payments, and assisting with patient communications and MyChart support.

Qualifications

• High School Diploma or GED.
• Credentials/licensure: None.
• 1–2 years of experience in a medical/physician office or customer service preferred.

Responsabilités

• Welcome patients and visitors with professionalism and compassion.
• Check patients in and verify registration and insurance information.
• Schedule, confirm, and reschedule appointments.
• Answer phones, respond to inquiries, and route messages appropriately.
• Collect payments and support accurate billing processes.
• Assist with patient communications, paperwork, and MyChart support.
• Maintain patient records and support day-to-day office operations.
• Partner with providers and clinical staff to ensure a smooth patient experience.

Connaissances

Customer service

Formation

High School Diploma or GED

Description du poste

Trinity Health IHA Medical Group is looking for a customer-focused Medical Receptionist to join our team. You’ll be the first point of contact for patients, helping create a positive experience while supporting efficient office operations and exceptional patient care.

Your day will include welcoming patients, checking in and verifying registration and insurance, scheduling appointments, answering phones, collecting payments, and assisting with patient communications and MyChart support.