Patient Services Concierge - Medical Clinic

Community Medical Services; Aurora (CO); On-site; USD 30,000 - 33,000; Full time

Benefits offered by this job

Subsidized health insurance

Health savings account

Disability insurance – short & long‑m

Life insurance

Paid sick, vacation, and holidays

401K with match

Tuition reimbursement and CME support

Employee assistance program

Professional development

Job summary

Community Medical Services in Aurora, CO seeks a Client Services Coordinator to be the welcoming face of our clinic. You will greet clients, schedule appointments, assist with walk‑in intakes, and address client concerns with compassion and trauma‑informed care.

As part of a full‑time role, you’ll manage patient flow, maintain the lobby, document visits in the EHR, and help with payments. CMS supports employee well‑being with a strong benefits package and ongoing professional development.

Qualifications

• High School Diploma or GED required.
• 1+ years of customer service experience.
• 1+ years of front desk experience in healthcare preferred.
• Must have valid driver’s license and MVR clearance for TX/OH/MN/IN/WI (if applicable).

Responsibilities

• Greet clients in person and over the phone with professionalism.
• Schedule appointments and manage patient flow in a high-volume setting.
• Assist with walk-in intakes and collect required documentation.
• Enter demographic information into the electronic health record.
• Maintain a clean, welcoming lobby and reception area.

Skills

Communication

Computer literacy

Cultural sensitivity

Documentation accuracy

Organization

Problem solving

Team player

HIPAA compliance

Flexibility

MVR clearance

Education

High School Diploma/GED

Tools

Electronic Health Records (EHR)

Scheduling system

Microsoft Office

Job description

Community Medical Services in Aurora, CO seeks a Client Services Coordinator to be the welcoming face of our clinic. You will greet clients, schedule appointments, assist with walk‑in intakes, and address client concerns with compassion and trauma‑informed care.

As part of a full‑time role, you’ll manage patient flow, maintain the lobby, document visits in the EHR, and help with payments. CMS supports employee well‑being with a strong benefits package and ongoing professional development.