Outpatient Care Coordinator – Recovery Services

Community Medical Services; Mesa (AZ); On-site; USD 21,000 - 29,000; Full time

Benefits offered by this job

Subsidized insurance

Health savings account

Disability insurance

Life insurance

Paid time off

401K with match

CME reimbursement

Employee assistance program

Job summary

Community Medical Services (CMS) is seeking a Client Services Coordinator to greet clients and visitors with professionalism and compassion in an outpatient setting. You will coordinate care, schedule appointments, assist with walk-in intakes, and address client concerns under the supervision of the Clinic Manager.

You will work a Monday–Friday schedule with rotating Saturday shifts, and CMS offers benefits for full-time employees including insurance, HSA, 401K, and education reimbursement.

Qualifications

• High School Diploma/GED required
• 1+ year(s) customer service experience required
• 1+ year(s) front desk experience required
• Hospital front desk or multi-physician front desk experience preferred

Responsibilities

• Greets and attends to clients in person and over the phone
• Answers all phone calls professionally
• Manages patient flow in a high-volume clinic
• May schedule follow-up appointments or engage clients in treatment
• Creates new client profiles in the electronic health record
• Schedules and documents client visits in the EHR
• Maintains welcoming lobby and reception area
• Manages intakes and coordinates with providers for scheduling
• Establishes payment plans and processes payments
• Ensures confidentiality per HIPAA and 42 CFR

Skills

Clear communication

Computer literacy

HIPAA compliance

Organizational skills

Customer service

Team player

Education

High School Diploma/GED

Tools

Electronic Health Record (EHR)

Microsoft Office

Job description

Community Medical Services (CMS) is seeking a Client Services Coordinator to greet clients and visitors with professionalism and compassion in an outpatient setting. You will coordinate care, schedule appointments, assist with walk-in intakes, and address client concerns under the supervision of the Clinic Manager.

You will work a Monday–Friday schedule with rotating Saturday shifts, and CMS offers benefits for full-time employees including insurance, HSA, 401K, and education reimbursement.