Outpatient Care Concierge & Front Desk Coordinator

Community Medical Services; Everett (WA); On-site; USD 23,000 - 32,000; Full time

Benefits offered by this job

Health insurance

HSA

Disability insurance

Life insurance

Paid time off

401K with match

Tuition reimbursement

Employee assistance

Professional development

Job summary

Community Medical Services (CMS) is seeking a Client Services Coordinator to be the welcoming face of our clinic. Under the supervision of the Clinic Manager, you will greet clients with professionalism and compassion, coordinating care and scheduling appointments in a fast-paced outpatient setting.

You will handle walk-in intakes, verify insurance, and maintain accurate records within our electronic health record system, while upholding HIPAA and trauma-informed practices.

Qualifications

• 1+ years of customer service experience.
• 1+ years of front desk experience in healthcare.
• High School Diploma or GED.
• Experience with electronic health records is a plus.

Responsibilities

• Greets and assists clients in person and by phone.
• Manage patient flow in a high-volume clinic.
• Schedule appointments using scheduling system.
• Assist with walk-in intakes and documentation.

Skills

Customer service

Front desk

Communication

HIPAA compliance

Trauma-informed

Microsoft Office

EHR system

Education

High School Diploma or GED

Tools

EHR system

Microsoft Office

Job description

Community Medical Services (CMS) is seeking a Client Services Coordinator to be the welcoming face of our clinic. Under the supervision of the Clinic Manager, you will greet clients with professionalism and compassion, coordinating care and scheduling appointments in a fast-paced outpatient setting.

You will handle walk-in intakes, verify insurance, and maintain accurate records within our electronic health record system, while upholding HIPAA and trauma-informed practices.