Patient Services Concierge & Front Desk Specialist

Iannarino Fullen Group; Peoria (AZ); On-site; USD 27,552 - 31,684; Full time

Job summary

A medical practice in Peoria, Arizona, is seeking a Patient Services Representative (PSR) to greet patients, manage scheduling, and handle financial duties. The ideal candidate provides outstanding customer service, ensures accurate insurance verification, and supports the medical staff with various administrative tasks. This full-time position requires strong communication skills and familiarity with EHR systems.

Qualifications

• Proficiency in customer service and building patient relationships.
• Ability to verify insurance information accurately.
• Experience with administrative duties in a medical setting.

Responsibilities

• Schedule appointments and greet patients upon arrival.
• Answer phones and direct calls appropriately.
• Collect payments and explain financial requirements.

Skills

Customer service

Patient relations

Insurance verification

Scheduling

Tools

Nextgen (E.H.R.)

Job description

A medical practice in Peoria, Arizona, is seeking a Patient Services Representative (PSR) to greet patients, manage scheduling, and handle financial duties. The ideal candidate provides outstanding customer service, ensures accurate insurance verification, and supports the medical staff with various administrative tasks. This full-time position requires strong communication skills and familiarity with EHR systems.