Patient Experience Specialist: Front Desk & Insurance

Select Medical; Phoenix (AZ); On-site; USD 27,552 - 30,307; Full time

Benefits offered by this job

Generous PTO

Comprehensive medical/RX plan

401(k) retirement plan

Job summary

A healthcare organization in Phoenix, Arizona, is seeking a Patient Service Specialist to manage patient interactions at the front desk. Responsibilities include greeting patients, scheduling appointments, and verifying insurance coverage. Ideal candidates should have a high school diploma and at least one year of medical office experience, alongside strong customer service skills. This full-time position offers competitive compensation ranging from $20.00 to $22.00 per hour based on experience and includes comprehensive benefits.

Qualifications

• 1 Year of Medical Office Experience required.
• Ability to manage patient interactions effectively.
• Experience in a team environment is preferred.

Responsibilities

• Greet and register patients, providing information about their visit.
• Schedule patient appointments in person and via phone.
• Collect co-pays and manage insurance verifications.

Skills

Customer service

Communication

Bilingual (English/Spanish)

Education

High School Diploma or GED

Job description

A healthcare organization in Phoenix, Arizona, is seeking a Patient Service Specialist to manage patient interactions at the front desk. Responsibilities include greeting patients, scheduling appointments, and verifying insurance coverage. Ideal candidates should have a high school diploma and at least one year of medical office experience, alongside strong customer service skills. This full-time position offers competitive compensation ranging from $20.00 to $22.00 per hour based on experience and includes comprehensive benefits.