Patient Service Specialist — Front Desk, Medical Office

Select Medical; Phoenix (AZ); On-site; USD 25,000 - 29,000; Full time

Benefits offered by this job

Mentorship program

Generous PTO

Medical + dental

401(k) plan

Job summary

Select Medical in Phoenix is seeking a Patient Service Specialist to greet and register patients, provide visit information, and help with appointment scheduling at our clinic. The role is full-time and entails courteous front-desk interactions to ensure a smooth patient experience from check-in through check-out.

The position includes collecting co-pays, handling payer approvals, and coordinating with insurance providers and internal teams to verify coverage and schedule follow-ups.

Qualifications

• High School Diploma or GED required.
• At least 1 year of medical office experience.
• Strong customer service and communication skills.

Responsibilities

• Greet and register patients and provide information about what to expect during their visit and next appointment.
• Schedule patient appointments in person and via phone.
• Coordinate with attorneys, insurance companies, translation services, and internal teams.
• Collect co-pays, manage payer approvals, and conduct insurance authorizations and verifications.

Skills

Customer service

Scheduling

Communication

Greet patients

Education

High School Diploma or GED

Job description

Select Medical in Phoenix is seeking a Patient Service Specialist to greet and register patients, provide visit information, and help with appointment scheduling at our clinic. The role is full-time and entails courteous front-desk interactions to ensure a smooth patient experience from check-in through check-out.

The position includes collecting co-pays, handling payer approvals, and coordinating with insurance providers and internal teams to verify coverage and schedule follow-ups.