Patient Services Specialist – Front Desk & Care Coordination

Women's Health Arizona; Prescott (AZ); On-site; USD 35,000 - 45,000; Full time

Job summary

A healthcare practice in Prescott, Arizona, is seeking a Patient Service Representative. This role involves greeting patients, scheduling appointments, and verifying insurance information, ensuring an excellent patient experience. The ideal candidate will have strong customer service skills, attention to detail, and at least 1-2 years of relevant experience in a healthcare environment. Responsibilities also include assisting healthcare providers and maintaining medical records. This position offers an opportunity to grow within a supportive team.

Qualifications

• 1-2 years of experience in a customer service or administrative role, preferably in healthcare.
• Proficiency in computer software applications and office equipment.
• Knowledge of medical terminology and HIPAA regulations.

Responsibilities

• Greet and check in patients, verifying demographic and insurance information.
• Schedule appointments and coordinate follow-ups as directed.
• Verify insurance eligibility and obtain required authorizations.
• Assist with administrative tasks including filing and managing records.
• Support OBGYN physicians in patient care activities.

Skills

Customer service skills

Communication

Attention to detail

Organization

Education

High school diploma or equivalent

Associate's degree or certification in healthcare administration

Tools

Electronic Health Records (EHR)

Job description

A healthcare practice in Prescott, Arizona, is seeking a Patient Service Representative. This role involves greeting patients, scheduling appointments, and verifying insurance information, ensuring an excellent patient experience. The ideal candidate will have strong customer service skills, attention to detail, and at least 1-2 years of relevant experience in a healthcare environment. Responsibilities also include assisting healthcare providers and maintaining medical records. This position offers an opportunity to grow within a supportive team.