Patient Services Concierge – Front Desk & Care Support

Mercy Co; Missouri; On-site; USD 32,000 - 42,000; Full time

Job summary

Mercy is seeking an Advanced Patient Services Representative to support the clinic by managing patient interactions, handling administrative tasks, and delivering excellent customer service. This role requires professionalism, strong communication, and the ability to multitask in a clinical environment.

Qualifications include a high school diploma and preferably one year of medical office experience; you will receive Clinic Core Front Desk Training post-hire and be part of a caring,

Qualifications

• High school diploma or equivalent.
• One year of applicable medical office experience.

Responsibilities

• Manage patient interactions and administrative tasks.
• Provide exceptional customer service.
• Maintain patient confidentiality and privacy policies.

Skills

Verbal communication

Written communication

Data entry

Customer service

Attention to detail

Confidentiality

Work under pressure

Front desk training

Education

High school diploma

Job description

Mercy is seeking an Advanced Patient Services Representative to support the clinic by managing patient interactions, handling administrative tasks, and delivering excellent customer service. This role requires professionalism, strong communication, and the ability to multitask in a clinical environment.

Qualifications include a high school diploma and preferably one year of medical office experience; you will receive Clinic Core Front Desk Training post-hire and be part of a caring,