Patient Services Concierge – Front Desk & Admin

Advocare LLC; Philadelphia (Philadelphia County); Presencial; USD 22 000 - 30 000; Tempo parcial

Vantagens oferecidas por esta oferta de emprego

Medical and prescription coverage

Dental and vision care

HSA/FSA options

Disability insurance

401(k) retirement plan

Paid time off

Commuter benefits

Resumo da oferta

Advocare, LLC is seeking a friendly Patient Service Representative to join our healthcare team in Philadelphia. You will be the first point of contact for patients, handling registration, scheduling, insurance verification, payments, and chart maintenance to support efficient patient care.

The ideal candidate has a high school diploma and ideally one year of medical office experience, with strong communication, organization, and confidentiality skills to ensure a positive patient experience.

Qualificações

• High school diploma or equivalent required.
• One year of prior experience in a medical setting preferred.

Responsabilidades

• Greet patients and families, provide registration forms, and update patient information.
• Answer phones and direct calls to the appropriate staff or take messages.
• Verify insurance information and file a copy in the chart.
• Collect co-pays or payments and explain outstanding balances.
• Schedule, reschedule, and cancel appointments; prepare physician/nurse schedules.
• Maintain daily activity logs and balance payments with encounter forms.
• Input visit information after each appointment.
• Pull and file patient charts; perform other clerical duties as assigned.
• Maintain confidentiality of patient information and follow office policies.

Conhecimentos

Customer service

Communication skills

Organizational skills

Phone etiquette

Confidentiality

Record keeping

Team collaboration

Office equipment

Formação académica

High school diploma or equivalent

Ferramentas

Office equipment

Descrição da oferta de emprego

Advocare, LLC is seeking a friendly Patient Service Representative to join our healthcare team in Philadelphia. You will be the first point of contact for patients, handling registration, scheduling, insurance verification, payments, and chart maintenance to support efficient patient care.

The ideal candidate has a high school diploma and ideally one year of medical office experience, with strong communication, organization, and confidentiality skills to ensure a positive patient experience.