Patient Service Specialist - Front Desk (Medical Office)

ADVOCARE, LLC; Philadelphia (Philadelphia County); Sur place; USD 21 000 - 30 000; Temps partiel

Avantages offerts par ce poste

Health insurance

Dental and vision care plans

HSAs

FSAs

Disability insurance

401(k) retirement savings plan

Paid time off (PTO)

Commuter benefits

Group auto and homeowners insurance

Résumé du poste

ADVOCARE, LLC is seeking a friendly Patient Service Representative to be the first contact for patients. The role involves front-desk duties, patient intake, scheduling, insurance verification, and payment collection in a clinical setting.

Ideal candidates have a high school diploma and up to one year of medical office experience. Part-time availability is welcomed, with comprehensive healthcare benefits and retirement options described in the listing.

Qualifications

• Welcomes patients and collects accurate information.
• Maintains patient confidentiality and records.
• Manages front-desk operations and scheduling.
• Communicates clearly with patients, families, and staff.
• Balances payments and handles insurance basics.

Responsabilités

• Greet patients and verify registration forms for accuracy.
• Answer phone calls and direct inquiries to appropriate staff.
• Verify insurance information and collect co-pays.
• Schedule, reschedule, and cancel appointments as needed.
• Maintain daily activity logs and balance encounter forms.
• Input visit details after appointments; perform clerical duties.
• Pull and file charts; support providers and staff.

Connaissances

Office equipment

Patient service

Interpersonal skills

Clear communication

Organization

Reading instructions

Confidentiality

Reception procedures

Formation

High school diploma

1 year medical experience

Outils

Office software

Description du poste

ADVOCARE, LLC is seeking a friendly Patient Service Representative to be the first contact for patients. The role involves front-desk duties, patient intake, scheduling, insurance verification, and payment collection in a clinical setting.

Ideal candidates have a high school diploma and up to one year of medical office experience. Part-time availability is welcomed, with comprehensive healthcare benefits and retirement options described in the listing.