Patient Services Concierge – Check-In, Verifications & Careflow

Jefferson Health; Warrington Township (Bucks County); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Retirement plans

Tuition assistance

AD&D insurance

Job summary

Jefferson Health is seeking a Patient Services Associate (PSA) II to enhance the patient experience by efficiently processing arrival and departure activities, verifying demographics, insurance, and referrals.

Responsibilities include check-in/out via EPIC, obtaining pre-certifications, and supporting a smooth flow of patients to examination rooms, while upholding HIPAA and safety standards.

This role emphasizes courteous service and teamwork within the Abington Memorial Hospital environment.

Qualifications

• High School Diploma/GED or equivalent required.

Responsibilities

• Process check in/out, point of service activities and scheduling of patient appointments via EPIC.
• Obtain pre-certifications and/or pre-authorizations for procedures.
• Verify insurance, referrals and patient demographic information.
• Maintain efficient flow of practice and escalate patient and/or provider concerns as appropriate.

Education

High School Diploma/GED

Job description

Jefferson Health is seeking a Patient Services Associate (PSA) II to enhance the patient experience by efficiently processing arrival and departure activities, verifying demographics, insurance, and referrals.

Responsibilities include check-in/out via EPIC, obtaining pre-certifications, and supporting a smooth flow of patients to examination rooms, while upholding HIPAA and safety standards.

This role emphasizes courteous service and teamwork within the Abington Memorial Hospital environment.