Patient Services Associate II - Streamline Check-In & Care

Jefferson Health; United States; Vor Ort; USD 25.000 - 33.000; Vollzeit

Benefits dieser Stelle

Medical insurance

Dental

Vision

Retirement plan

Tuition assistance

Flexible spending accounts

Zusammenfassung

Jefferson Health is seeking a Patient Services Associate II to enhance the patient experience by handling arrival/departure activities and verifying insurance and demographics. The role focuses on delivering the Jefferson Experience with courteous, professional service to maintain efficient flow to examination rooms.

Responsibilities include processing check-in/out, obtaining pre-certifications, and escalating patient concerns as needed, while complying with privacy and regulatory standards.

Qualifikationen

• HS Diploma or equivalent required.
• Must be able to communicate courteously with patients and/or visitors.
• Ability to multi task while managing a time sensitive workload.

Aufgaben

• Interacts with co-workers, visitors, and other staff consistent with the values of Jefferson.
• Processes check in and/or check out, point of service activities and/or scheduling of patient appointments via EPIC.
• Obtains pre certifications and/or pre authorizations for procedures.
• Maintains efficient flow of practice and escalates patient and/or provider concerns as appropriate.
• Greets and interacts with patients/visitors in a professional manner, on phone or in person.
• Adheres to HIPAA privacy and security requirements.
• Ensures compliance with all applicable federal, state, and local regulatory standards.
• Other duties as requested or assigned.

Kenntnisse

Communication with patients

Multi-tasking

Data interpretation

Ausbildung

HS Diploma or equivalent

Jobbeschreibung

Jefferson Health is seeking a Patient Services Associate II to enhance the patient experience by handling arrival/departure activities and verifying insurance and demographics. The role focuses on delivering the Jefferson Experience with courteous, professional service to maintain efficient flow to examination rooms.

Responsibilities include processing check-in/out, obtaining pre-certifications, and escalating patient concerns as needed, while complying with privacy and regulatory standards.