Patient Services Associate II - Care Experience Champion

Jefferson Health; Elkins Park Gardens (PA); Presencial; USD 38.000 - 48.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Medical and prescription coverage

Dental and vision

Life and AD&D insurance

Disability insurance

Tuition assistance

Descripción de la vacante

Jefferson Health in Elkins Park, PA seeks a Patient Services Associate II to enhance the patient experience by processing arrival and departure activities, verifying insurance, pre-authorizations, and demographics, and supporting efficient flow to examination rooms.

You will greet patients, check in/out via EPIC, ensure HIPAA compliance, and collaborate with staff to uphold the Jefferson Experience.

Formación

• HS Diploma or equivalent required.
• Ability to communicate courteously with patients and/or visitors; support a positive Jefferson Experience.
• Ability to process and interpret data and manage a time-sensitive workload.

Responsabilidades

• Interacts with patients, visitors and staff per Jefferson values.
• Processes check in/check out and scheduling via EPIC.
• Obtains pre-certifications and/or pre-authorizations for procedures.
• Maintains efficient flow of practice and escalates concerns as appropriate.
• Greets and assists patients/visitors in person or by phone; adheres to HIPAA privacy and security requirements.

Conocimientos

Courteous patient communication

Educación

HS Diploma or equivalent

Herramientas

EPIC

Descripción del empleo

Jefferson Health in Elkins Park, PA seeks a Patient Services Associate II to enhance the patient experience by processing arrival and departure activities, verifying insurance, pre-authorizations, and demographics, and supporting efficient flow to examination rooms.

You will greet patients, check in/out via EPIC, ensure HIPAA compliance, and collaborate with staff to uphold the Jefferson Experience.