Patient Services Clerk — Clinic Billing & Scheduling

Manpower, Inc.; Ann Arbor (MI); On-site; USD 23,000 - 32,000; Full time

Benefits offered by this job

Medical and Prescription Drug Plans

Dental Plan

Supplemental Life Insurance

Short Term Disability Insurance

401(k)

Job summary

Michigan Medicine in Ann Arbor is seeking a Clerical Support to join the clinic operations team. You will greet patients on arrival, handle general administrative duties, and coordinate scheduling while supporting billing communications.

The role requires a High School Diploma or GED and 1–2 years of clerical or customer service experience, with strong communication, attention to detail, multitasking, and a patient-focused approach.

Qualifications

• High School Diploma or GED required.
• 1–2 years of clerical or customer service experience.
• Billing experience is preferred.
• Excellent verbal and written communication with strong attention to detail.
• Ability to multitask and stay organized in a fast-paced clinic environment.

Responsibilities

• Greet patients and obtain required information at arrival.
• Perform general administrative duties such as filing.
• Coordinate with billing on add-on appointments, registrations, referrals, and authorizations.
• Support clinic needs by switching tasks as priorities change while maintaining a positive attitude.
• Provide professional, positive interactions with patients, faculty, and staff.

Skills

Customer service

Interpersonal skills

Communication

Attention to detail

Multitasking

Follow-through

Education

High School Diploma or GED

Job description

Michigan Medicine in Ann Arbor is seeking a Clerical Support to join the clinic operations team. You will greet patients on arrival, handle general administrative duties, and coordinate scheduling while supporting billing communications.

The role requires a High School Diploma or GED and 1–2 years of clerical or customer service experience, with strong communication, attention to detail, multitasking, and a patient-focused approach.