Patient Services & Scheduling Coordinator

MyMichigan Health; Midland (MI); On-site; USD 19,000 - 25,000; Full time

Job summary

MyMichigan Health in Midland, MI seeks a Patient Services Assistant to act as the first point of contact, handling registrations, scheduling, insurance verification, and general clerical duties in a patient-centered outpatient setting.

The role emphasizes exceptional customer service, coordination with nursing staff, and adherence to billing procedures, data entry, and records management. A high school diploma and healthcare experience are preferred; MS Office proficiency is expected.

Qualifications

• Basic knowledge of medical terminology as obtained through a formal course or one year of experience in a health care setting.

Responsibilities

• Register patients, verify insurance, obtain signatures/authorizations for billing; provide ABN when not covered.
• Maintain daily clinic schedule with nursing staff and coordinate with departments for patient care.
• Perform clerical duties including filing, data entry, and document production.
• Communicate effectively with patients in person and by phone; uphold patient-centered service.
• Assist in data collection for reports and charge posting; support auditing and records management.
• Adhere to safety policies and participate in improvement activities; comply with regulatory requirements.

Skills

Medical terminology

Education

High School Diploma or GED

Tools

MS Office

Job description

MyMichigan Health in Midland, MI seeks a Patient Services Assistant to act as the first point of contact, handling registrations, scheduling, insurance verification, and general clerical duties in a patient-centered outpatient setting.

The role emphasizes exceptional customer service, coordination with nursing staff, and adherence to billing procedures, data entry, and records management. A high school diploma and healthcare experience are preferred; MS Office proficiency is expected.