Medical Front Desk & Scheduling Specialist - Full-Time

Peoplefluent; Lansing (MI); On-site; USD 28,000 - 36,000; Full time

Job summary

University of Michigan Health - Sparrow is seeking a front desk/clerical assistant to support patient services: scheduling, greeting, admitting and discharging, answering calls, filing and maintaining records in an EMR.

You will handle phone inquiries, prepare forms, enter demographics with high accuracy, and assist with data for billing. This is a full-time clinical support role requiring strong communication in a patient-centered environment.

Qualifications

• Education – High school diploma or GED.
• Demonstrates knowledge of CRT keyboard to process transactions.
• 80% accuracy in demographic input.
• Demonstrated excellent verbal and written communication skills.
• Ability to work in an EMR.

Responsibilities

• Greet, interact with, direct patients, visitors and others appropriately.
• Answer incoming calls, respond to inquiries or appropriately refer within or outside the department.
• Prepare patient demographic data, admit and discharge patients, schedule tests and referrals.
• Enter data into computer for insurance billing and tabulate receipts.

Skills

CRT keyboard

Verbal communication

Written communication

EMR proficiency

Education

High School Diploma or GED

Tools

EMR software

Job description

University of Michigan Health - Sparrow is seeking a front desk/clerical assistant to support patient services: scheduling, greeting, admitting and discharging, answering calls, filing and maintaining records in an EMR.

You will handle phone inquiries, prepare forms, enter demographics with high accuracy, and assist with data for billing. This is a full-time clinical support role requiring strong communication in a patient-centered environment.