Patient Access & Scheduling Coordinator

MyMichigan Health; Alpena (MI); On-site; USD 32,000 - 52,000; Full time

Job summary

MyMichigan Health seeks an administrative support professional to manage telephone answering, scheduling, patient admitting, and interdepartmental communication. The role supports clinical scheduling, patient access, and staff coordination while maintaining a professional reception area and courteous patient interactions.

Responsibilities include greeting patients, processing admissions, handling inquiries about treatment and insurance, and ensuring smooth information flow among office, clinical

Qualifications

• Knowledge of reading, writing, mathematical, word processing, and computer skills.
• Ability to operate all office equipment including computer, printer, photocopier, fax, multi-line telephone, calculator.
• Successful completion of orientation and new hire competency for MyMichigan Health.

Responsibilities

• Coordinates scheduling of MyMichigan patient services to optimize staff time and department efficiency.
• Greets all patients and families in a courteous, professional manner.
• Answers questions regarding treatment, insurance, or other concerns promptly.

Skills

Data entry

Word processing

Interpersonal skills

Multitasking

Office software

Education

High School Diploma or GED

Tools

Microsoft Windows

Office equipment operation

Job description

MyMichigan Health seeks an administrative support professional to manage telephone answering, scheduling, patient admitting, and interdepartmental communication. The role supports clinical scheduling, patient access, and staff coordination while maintaining a professional reception area and courteous patient interactions.

Responsibilities include greeting patients, processing admissions, handling inquiries about treatment and insurance, and ensuring smooth information flow among office, clinical