Patient Services & Care Coordinator

Excelsia Injury Care; Virginia, Northern (IL, KY); Hybrid; USD 21,000 - 29,000; Full time

Benefits offered by this job

Medical, Dental & Vision plans

PTO & holidays

Employee Assistance Program

Earned Wage Access

401(k) with employer match

Education Assistance

Job summary

Excelsia Injury Care is seeking an administrative assistant to support clinicians and managers in a busy medical office. The role includes handling phone calls, scheduling, data entry, chart preparation, and ensuring patient confidentiality while maintaining a neat, efficient front office.

You will assist with billing tasks, document handling, and use Micro MD for charting and records. A high school diploma or GED is required, with at least 6 months of medical admin experience preferred.

Qualifications

• High school diploma or GED required.
• 6+ months of medical admin office experience preferred.
• Experience with data entry and basic computer tasks.
• Proficient in Word and Outlook; strong communication skills.

Responsibilities

• Provide administrative support to physicians, supervisors, and administrators.
• Direct patients and visitors to appropriate areas with compassion.
• Maintain patient confidentiality with reports and records.
• Assist with office supply inventory and chart preparation for appointments.
• Scan and upload paperwork to the EHR system (Micro MD).
• Respond to inquiries from patients, families, and staff.
• Support billing functions by posting patient charges and payments.

Skills

Data entry

Word

Outlook

Multitasking

Telephone skills

Communication skills

Organizational skills

Patient management

Education

High school diploma or GED

Tools

Micro MD

FAX machine

Job description

Excelsia Injury Care is seeking an administrative assistant to support clinicians and managers in a busy medical office. The role includes handling phone calls, scheduling, data entry, chart preparation, and ensuring patient confidentiality while maintaining a neat, efficient front office.

You will assist with billing tasks, document handling, and use Micro MD for charting and records. A high school diploma or GED is required, with at least 6 months of medical admin experience preferred.