Patient Scheduling & Care Coordination Specialist

Excelsia AMM; St. Louis (MO); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

Medical, Dental, Vision plans

PTO + holidays + sick leave

Employee Assistance Program

401(k) with employer match

Paid training opportunities

Education assistance

Employee referral bonus

Job summary

Excelsia Injury Care in the United States seeks an organized administrative associate to manage appointment scheduling and patient intake across our clinics. You will coordinate with billing, marketing and HR, and support medical staff by handling records requests and daily workflow using Windows and Office applications.

The role requires a high school diploma, strong computer skills, and excellent customer service.

Qualifications

• High school diploma or GED equivalent.
• Working knowledge of computers.

Responsibilities

• Schedule and re-schedule appointments requested via phone, email, fax, chat, and web portal.
• Utilize computerized systems and apps for daily work assignments.
• Requesting medical records from outside facilities.
• Interface with other departments including billing, marketing and human resources.
• Perform other duties and assignments as directed and/or as necessary.

Skills

Customer service

Communication (verbal/written)

Computer skills

Typing 50+ WPM

Insurance knowledge

Interpersonal skills

Education

High school diploma or GED

Tools

Windows OS

Microsoft Office

Outlook

Job description

Excelsia Injury Care in the United States seeks an organized administrative associate to manage appointment scheduling and patient intake across our clinics. You will coordinate with billing, marketing and HR, and support medical staff by handling records requests and daily workflow using Windows and Office applications.

The role requires a high school diploma, strong computer skills, and excellent customer service.