Patient Care Coordinator - Front Desk & Admin

Advanced Medical Management LLC; Glenolden (Delaware County); On-site; USD 54,443,000 - 57,859,000; Full time

Benefits offered by this job

Medical, Dental and Vision plans

Paid time off (PTO)

Holidays

Employee Assistance Program

401(k)

Paid training opportunities

Employee Referral Bonus

Job summary

Excelsia Injury Care is seeking an administrative assistant to support physicians in a fast-paced clinic on-site in Delaware County. Responsibilities include greeting patients, checking in/out, and handling documentation workflows in the EHR system.

The role requires at least 6 months of medical administrative experience, basic computer skills (Word/Outlook), and strong communication and organizational abilities. A high school diploma or GED is required.

Qualifications

• 6 months+ of medical administrative office experience.
• Basic computer skills (Word, Outlook, etc.).
• Ability to multitask and handle multiple responsibilities.
• Excellent communication and organizational skills.
• Ability to triage patients and take basic vitals.

Responsibilities

• Greet patients and check in/out with proper customer service etiquette.
• Follow up with confirmation calls and no-show calls.
• Scan and upload paperwork to the EHR, request hospital records, faxes, update spreadsheets, and keep emails up to date.
• Drug screening.
• Prepare patients for exams and support chiropractors with documentation workflows.
• Coordinate administrative support for chiropractic providers, including patient intake and chart preparation.
• Manage schedules and obtain prior authorizations to ensure complete documentation before treatment.
• Serve as liaison between providers and patients for appointment coordination and education.

Skills

Medical office administration

Communication skills

Organizational skills

Data entry/computer skills

Triage patients

Education

High school diploma or GED

Tools

Word

Outlook

EHR

Job description

Excelsia Injury Care is seeking an administrative assistant to support physicians in a fast-paced clinic on-site in Delaware County. Responsibilities include greeting patients, checking in/out, and handling documentation workflows in the EHR system.

The role requires at least 6 months of medical administrative experience, basic computer skills (Word/Outlook), and strong communication and organizational abilities. A high school diploma or GED is required.