Patient Care Coordinator

The Injury Care Center, LLC; Ogden, Northern (UT, KY); Hybrid; USD 34,000 - 42,000; Full time

Job summary

Excelsia Injury Care is seeking an administrative assistant to support our patient services team. You will handle inquiries, collect information, and route calls efficiently while maintaining HIPAA compliance.

Responsibilities include basic office tasks, updating spreadsheets, emailing, and coordinating with doctors, attorneys, and patients. The role requires strong communication skills and the ability to multitask in a fast-paced environment.

Qualifications

• High school diploma or GED required.
• Knowledge of insurance plans, workers’ compensation, and HIPAA guidelines.
• Excellent verbal and written communication skills.
• Proficiency with Windows, Outlook and Microsoft Office.
• Ability to multitask and work independently.

Responsibilities

• Directly manage patient communications and document needs.
• Answer calls, collect information, and route according to protocols.
• Provide basic administrative tasks: emails, updating spreadsheets, e-faxing.
• Follow HIPAA regulations and protect patient information.
• Collaborate with doctors, attorneys, patients, and coworkers.

Skills

Verbal communication

Written communication

Multi-tasking

HIPAA compliance

Customer service

Education

High School diploma or GED

Tools

Windows

Outlook

Microsoft Office

Job description

Excelsia Injury Care is seeking an administrative assistant to support our patient services team. You will handle inquiries, collect information, and route calls efficiently while maintaining HIPAA compliance.

Responsibilities include basic office tasks, updating spreadsheets, emailing, and coordinating with doctors, attorneys, and patients. The role requires strong communication skills and the ability to multitask in a fast-paced environment.