Patient Services & Care Coordination Specialist

Anna Jaques Hospital; United States; On-site; USD 28,000 - 36,000; Full time

Job summary

Beth Israel Lahey Health seeks a healthcare receptionist to join our ambulatory practice operations. You will greet patients, handle registration, scheduling, and provide accurate information while protecting patient privacy.

This role requires 1-3 years of related experience, a high school diploma or GED, and proficiency with web-based systems and Microsoft Office. Bilingual translation support in Spanish is provided when needed.

Qualifications

• High School diploma or GED required.
• 1-3 years related work experience required.
• Experience with computer systems including web based applications and Microsoft Office.

Responsibilities

• Greet patients and visitors, provide courteous service and protect privacy.
• Handle check-in, registration, scheduling, and demographic verification.
• Register patients and ensure accuracy of demographic data in the system.
• Schedule, reschedule, and cancel appointments to accommodate needs.
• Obtain referrals and collect co-pays as applicable.

Skills

Customer service

Computer skills

Microsoft Office

English proficiency

Education

High School diploma or GED

Medical Admin Assistant Cert

Tools

Outlook

Word

Excel

PowerPoint

Access

Job description

Beth Israel Lahey Health seeks a healthcare receptionist to join our ambulatory practice operations. You will greet patients, handle registration, scheduling, and provide accurate information while protecting patient privacy.

This role requires 1-3 years of related experience, a high school diploma or GED, and proficiency with web-based systems and Microsoft Office. Bilingual translation support in Spanish is provided when needed.