Patient Access & Care Coordinator

Beth Israel Lahey Health, Inc.; Quincy (MA); Hybrid; USD 28,000 - 37,000; Full time

Job summary

Beth Israel Lahey Health, Inc. is seeking a patient services coordinator to greet patients, verify demographics, and schedule appointments in a fast-paced ambulatory setting.

The role requires a High School diploma or GED, some medical admin training, and proficiency with Microsoft Office; strong communication and customer service skills are essential to support smooth practice operations. You will act as a liaison between patients and staff, ensure privacy, and help coordinate referrals and

Qualifications

• High School diploma or GED required.
• Certificate 1 preferred: Medical Admin Assistant Cert1; 3 years related work experience required.
• Experience with computer systems required, including web based applications and Microsoft Office.
• Written and verbal communication skills in English are essential.

Responsibilities

• Greets patients and visitors with courtesy, service, respect and privacy.
• Performs check in, registration, scheduling, and demographic verification.
• Obtains and enters referrals and collects co-pays.
• Schedules, reschedules and cancels appointments to accommodate needs.
• Acts as liaison between patients and practice staff to ensure smooth flow.

Skills

Written Communications

Oral Communications

Customer Service

Team Work

Education

High School diploma or GED

Medical Admin Assistant Cert1

Tools

Microsoft Office

Job description

Beth Israel Lahey Health, Inc. is seeking a patient services coordinator to greet patients, verify demographics, and schedule appointments in a fast-paced ambulatory setting.

The role requires a High School diploma or GED, some medical admin training, and proficiency with Microsoft Office; strong communication and customer service skills are essential to support smooth practice operations. You will act as a liaison between patients and staff, ensure privacy, and help coordinate referrals and