Patient Services & Care Coordination Specialist

Advocate Health Care; Park Ridge (IL); On-site; USD 25,000 - 30,000; Full time

Job summary

Advocate Medical Group in Park Ridge, IL is seeking a Patient Service Representative for a per diem position in the Behavioral Health office. You will support providers, connect with patients, and help ensure a smooth, compassionate experience.

Key duties include greeting patients, scheduling, collecting information, and assisting with billing and medical records. The role requires a high school diploma and 1-2 years of customer service experience.

Qualifications

• High school diploma or equivalent is required.
• One to two years related customer service experience.
• Experience handling difficult caller/customers/patients.

Responsibilities

• Provide high-quality service to patients who arrive for appointments or call for information.
• Enter billing information at time of service and follow up on missing data.
• Maintain accurate and timely medical records.

Skills

Customer service experience

Dealing with difficult customers

Education

High school diploma or equivalent

Job description

Advocate Medical Group in Park Ridge, IL is seeking a Patient Service Representative for a per diem position in the Behavioral Health office. You will support providers, connect with patients, and help ensure a smooth, compassionate experience.

Key duties include greeting patients, scheduling, collecting information, and assisting with billing and medical records. The role requires a high school diploma and 1-2 years of customer service experience.