Ambulatory Patient Service Specialist

Advocate Health Care; Park Ridge (IL); On-site; USD 21,000 - 26,000; Full time

Job summary

Advocate Health Care in Illinois is seeking a Patient Service Representative to support providers, connect with patients, and ensure a compassionate, seamless experience across ambulatory care. The role involves patient services, billing information at point of service, and maintaining accurate medical records while working with a rotating schedule across Mount Prospect and Park Ridge locations.

Join a large nonprofit health system that emphasizes equity, patient care, and teamwork, with

Qualifications

• High school diploma or equivalent.
• 1–2 years related customer service experience.
• Experience handling difficult callers/patients.

Responsibilities

• Provides efficient, high-quality service to patients arriving for appointments or requesting information.
• Ensures accurate billing information entry at the time of service and follow-up on missing data.
• Upholds standards for accurate and timely medical records.

Skills

Customer service

Phone handling

Medical office experience

Education

High school diploma or equivalent

Job description

Advocate Health Care in Illinois is seeking a Patient Service Representative to support providers, connect with patients, and ensure a compassionate, seamless experience across ambulatory care. The role involves patient services, billing information at point of service, and maintaining accurate medical records while working with a rotating schedule across Mount Prospect and Park Ridge locations.

Join a large nonprofit health system that emphasizes equity, patient care, and teamwork, with