Patient Services & Care Coordination Specialist

Michigan Healthcare Professionals, P.C.; Michigan; On-site; USD 42,000 - 48,000; Full time

Job summary

Michigan Healthcare Professionals, P.C. is seeking a Patient Services Specialist to provide administrative and patient support to staff, patients and physicians, serving as a key link between patients and the clinical team to ensure professional, efficient service.

In this role you will manage patient flow, schedule appointments, assist with billing questions, maintain accurate patient records, and support front-desk operations while upholding privacy policies and collaborating with a

Qualifications

• Administrative experience in a busy, customer-focused environment.
• Strong organization and communication skills.
• Experience with patient billing systems.
• Proficiency with clinical administration systems and Microsoft Office.
• Travel to other centers as required.

Responsibilities

• Provide patient service including handling inquiries and directing flow.
• Maintain patient records and scheduling.
• Assist with billing and insurance queries.
• Keep waiting areas clean and organized.
• Support Physicians and multidisciplinary team.
• Adhere to privacy policies.

Skills

Administrative experience

Strong organization

Communication skills

Medical office experience

Education

High School Diploma or equivalent

Tools

Microsoft Office

Clinical administration systems

Job description

Michigan Healthcare Professionals, P.C. is seeking a Patient Services Specialist to provide administrative and patient support to staff, patients and physicians, serving as a key link between patients and the clinical team to ensure professional, efficient service.

In this role you will manage patient flow, schedule appointments, assist with billing questions, maintain accurate patient records, and support front-desk operations while upholding privacy policies and collaborating with a