Front Office Patient Services Specialist

MyMichigan Medical Group; Sault Ste. Marie, Northern (MI, KY); Hybrid; USD 2,066,000 - 3,031,000; Full time

Benefits offered by this job

Sign-on bonus

Competitive wages

Benefit package for eligible employees

Job summary

MyMichigan Health is seeking a Patient Services Assistant to provide front-desk, clerical and receptionist support for the practice. You will coordinate patient flow by answering calls, scheduling appointments, registering patients, verifying insurance and collecting payments.

You will also support transmission of patient information, use multiple systems, and communicate with patients, families and providers with courtesy and professionalism.

Qualifications

• Knowledge of reading, writing, mathematical and computer skills.
• Keyboarding skills needed to register patients and other office tasks.
• Knowledge of medical terminology, medical office policies and procedures as normally acquired through two years working in a medical office or similar setting.

Responsibilities

• Acknowledge and welcome all patients, families and visitors to the practice.
• Verify and update patient information and insurance coverage.
• Schedule patient appointments for all providers using multiple systems.
• Register new patients and explain policies, including no show and financial policies.
• Collect copays and process referrals and authorization requests.
• Maintain documentation in the patient medical record and perform daily office duties.

Skills

Reading/Writing

Keyboarding

Medical terminology

Interpersonal skills

Education

High School Diploma or GED

Equivalent Experience

Tools

Practice management systems

EMR

Medifax

Population health registry

Iterminal

Job description

MyMichigan Health is seeking a Patient Services Assistant to provide front-desk, clerical and receptionist support for the practice. You will coordinate patient flow by answering calls, scheduling appointments, registering patients, verifying insurance and collecting payments.

You will also support transmission of patient information, use multiple systems, and communicate with patients, families and providers with courtesy and professionalism.