Patient Services Specialist – Front Desk & Scheduling

MyMichigan Health; Midland (MI); On-site; USD 32,000 - 42,000; Full time

Job summary

MyMichigan Health is seeking a dedicated Front Desk/Patient Services Assistant to support the practice with clerical tasks, appointment scheduling and patient registration. You will verify insurance, collect payments and help direct patient flow while maintaining a courteous, compassionate and professional demeanor for all patients and visitors.

This role requires strong computer literacy, basic medical terminology knowledge and excellent customer service skills.

Qualifications

• Reading, writing, mathematical and computer skills required.
• Keyboarding skills needed for patient registration and front-office tasks.
• Knowledge of medical terminology and medical office policies and procedures.

Responsibilities

• Answer phones, schedule appointments, register patients, verify insurance and collect payments.
• Coordinate patient flow between front office, clinical staff and providers.
• Provide excellent customer service to a diverse patient population and educate patients on policies.

Skills

Reading and writing

Interpersonal skills

Keyboarding

Medical terminology

Computer literacy

Education

High School Diploma

Associates Degree preferred

Tools

Microsoft Windows

Job description

MyMichigan Health is seeking a dedicated Front Desk/Patient Services Assistant to support the practice with clerical tasks, appointment scheduling and patient registration. You will verify insurance, collect payments and help direct patient flow while maintaining a courteous, compassionate and professional demeanor for all patients and visitors.

This role requires strong computer literacy, basic medical terminology knowledge and excellent customer service skills.