Patient Services & Billing Specialist (Part-Time)

Patient First; Baltimore (MD); On-site; USD 27,000 - 30,000; Part time

Benefits offered by this job

Discounted medical treatment

401(k) with employer match

Paid annual leave

Job summary

Patient First in Baltimore Bayview Campus is hiring a part-time Patient Service Representative to assist patients at check-in, using the kiosk, and guiding them to the appropriate treatment area. The role emphasizes friendly customer service and accurate data entry in the EMR.

The position requires strong communication, ability to multitask, and comfort with handling billing questions and payments. Center operations rely on reliable front-desk support and professional patient interactions.

Qualifications

• Must be 18 years of age or older.
• Basic typing skills.
• Minimum one year of clerical experience preferred.
• High school graduate or equivalent.
• Ability to sit, stand, and walk for up to 7 hours at a time.
• Ability to lift up to 25 pounds.
• Excellent visual, verbal, written, and typed communication skills.

Responsibilities

• Assisting patients using the kiosk prior to registration.
• Escort patients to the treatment area for registration/evaluation.
• Handle billing questions and explain billing policies.
• Register patients in the electronic medical record system accurately.
• Collect money and issue receipts for visits and charges.
• Discharge patients and process incurred charges.
• Answer calls and distribute messages promptly.
• Maintain front office area and stock supplies.

Skills

Basic typing

Clerical experience

Communication skills

Multitasking

Customer service

Education

High school diploma or equivalent

Tools

EMR system

Job description

Patient First in Baltimore Bayview Campus is hiring a part-time Patient Service Representative to assist patients at check-in, using the kiosk, and guiding them to the appropriate treatment area. The role emphasizes friendly customer service and accurate data entry in the EMR.

The position requires strong communication, ability to multitask, and comfort with handling billing questions and payments. Center operations rely on reliable front-desk support and professional patient interactions.