Patient Services Specialist: Front Desk & Billing

Patient First; Chesapeake (VA); Presencial; USD 26.000 - 29.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Health, Dental and Vision insurance

Disability, Life and Long Term care

401(k) Retirement Plan with employer  

Paid Annual Leave

Volunteer Time Off Pay

Bereavement Leave

Overtime Pay

Holiday Pay

Discounted medical treatment for staff

Descripción de la vacante

Patient First in the United States is seeking an accommodating front desk professional to support patient flow and billing processes. The role involves assisting patients at kiosks, guiding emergencies to evaluation areas, and ensuring smooth registration with a focus on service and accuracy.

The position requires basic typing, strong communication, and multitasking abilities, plus a high school diploma and clerical experience.

Formación

• Must be 18 years of age or older.
• Basic typing skills.
• Minimum one year of clerical experience preferred.
• High school graduate or equivalent.
• Ability to sit, stand, and walk for up to 7 hours at a time.
• Ability to lift up to 25 pounds.
• Excellent visual, verbal, written, and typed communication skills.
• Ability to prioritize and multitask.
• Willing to work at any center due to staffing issue, center emergency, or reduction of work.

Responsabilidades

• Assist patients using the kiosk prior to registration.
• Escort patients to the treatment area for registration and evaluation.
• Respectfully handle Physician and Nurse requests in a timely manner.
• Communicate billing policies for insurable and non-insurable charges as needed.
• Register patients accurately with excellent customer service, compassion, and kindness.
• Verify patient demographics, health, pharmacy, and insurance information.
• Answer billing questions and provide itemized billing statements as requested.
• Collect money and issue receipts for visits, studies, and supplies via EMR.
• Discharge the patient and process incurred charges.
• Complete cash management duties at end of shift.

Conocimientos

Basic typing

Excellent communication

Customer service

Multitasking

Educación

High school graduate or equivalent

1 year clerical experience preferred

Descripción del empleo

Patient First in the United States is seeking an accommodating front desk professional to support patient flow and billing processes. The role involves assisting patients at kiosks, guiding emergencies to evaluation areas, and ensuring smooth registration with a focus on service and accuracy.

The position requires basic typing, strong communication, and multitasking abilities, plus a high school diploma and clerical experience.