Patient Services Coordinator - Front Desk & Billing

Patient First; Parham (TN); On-site; USD 25,000 - 29,000; Full time

Benefits offered by this job

Health, Dental and Vision insurance

Disability, Life and Long Term care

401(k) Retirement Plan (with employer

Paid Annual Leave

Overtime and Holiday Pay

Discounted medical treatment

Recruitment bonus

Job summary

Patient First is seeking an attentive front-office associate to assist patients at the kiosk and in person. The role includes registering patients, verifying information, handling billing questions, and supporting the PSC and nursing staff. You will contribute to a welcoming, efficient clinic environment.

Qualifications include a high school diploma and at least one year of clerical experience. The position requires the ability to lift up to 25 pounds and to work at multiple centers as needed.

Qualifications

• Must have basic typing skills.
• Excellent verbal and written communication.
• Able to prioritize multiple tasks simultaneously.
• Willing to work at any center due to staffing needs.

Responsibilities

• Assist patients using the kiosk and direct those needing emergency care to the treatment area.
• Register patients accurately and efficiently while delivering excellent customer service.
• Verify patient demographics, health, pharmacy and insurance information.
• Explain billing policies and help with questions about charges and insurance.
• Handle cash, issue receipts, and manage daily cash procedures.
• Maintain filing, scanning, and distribution of medical documents and forms.
• Operate and maintain front-office and medical equipment per training.
• Support PSC, DMS, and nursing staff and participate in maintenance tasks.
• Foster teamwork and provide positive, friendly service in all interactions.

Skills

Basic typing

Excellent communication

Prioritization

Teamwork

Education

High school diploma or equivalent

Job description

Patient First is seeking an attentive front-office associate to assist patients at the kiosk and in person. The role includes registering patients, verifying information, handling billing questions, and supporting the PSC and nursing staff. You will contribute to a welcoming, efficient clinic environment.

Qualifications include a high school diploma and at least one year of clerical experience. The position requires the ability to lift up to 25 pounds and to work at multiple centers as needed.