Patient Services & Billing Coordinator

Apria-Healthcare; Miamisburg (OH); On-site; USD 2,700,000 - 2,887,000; Full time

Benefits offered by this job

Medical, dental, and vision coverage

Paid time off

401(k) Plan

Flexible Spending Accounts

Life insurance

Job summary

Accendra Health is seeking a Branch Coordinator to deliver exceptional customer service to patients and caregivers by phone and in person. You will ensure timely order processing, verify insurance, and gather documentation to bill health plans while supporting sales and referrals.

The role requires strong communication, organizational skills, and the ability to work across multiple systems. This position offers an on-site work environment with comprehensive benefits and a supportive team.

Qualifications

• High School Diploma or equivalent; at least one year related work experience.
• Healthcare setting or call center experience preferred.
• Strong problem solving and communication skills.

Responsibilities

• Answer inbound calls and assist patients.
• Process orders and verify insurance.
• Coordinate with branch team and departments to resolve issues.
• Obtain required authorization and documentation for payor guidelines.
• Handle payments and reconcile daily receivables.
• Conduct outbound patient satisfaction calls.

Skills

Organizing

Problem Solving

Patient Focused

Teamwork

Time Management

Multi-tasking

Communication

Computer Skills

English

Math Skills

Education

High School Diploma or equivalent

Job description

Accendra Health is seeking a Branch Coordinator to deliver exceptional customer service to patients and caregivers by phone and in person. You will ensure timely order processing, verify insurance, and gather documentation to bill health plans while supporting sales and referrals.

The role requires strong communication, organizational skills, and the ability to work across multiple systems. This position offers an on-site work environment with comprehensive benefits and a supportive team.