Patient Services & Billing Coordinator

Apria-Healthcare; Oxnard (CA); On-site; USD 25,000 - 34,000; Full time

Benefits offered by this job

Medical coverage

Dental coverage

Vision coverage

401(k) Plan

Paid time off

Flexible Spending Accounts

Life insurance

Disability coverage

Employee assistance program

Paid parental leave

Domestic partner benefits

Job summary

Accendra Health is seeking a Branch Coordinator to deliver exceptional customer service to patients and caregivers by phone and in person. You will process orders, verify insurance, and collaborate with the branch team to ensure timely billing and documentation.

The role requires strong organization, communication, and ability to work across multiple systems. Office-based work with opportunities to support patients through their care journey.

Qualifications

• High School Diploma or equivalent.
• At least one year related work experience.
• Healthcare or call center experience is a plus.

Responsibilities

• Serve as first point of contact for patients arriving in person.
• Answer inbound calls on a multi-line system and assist patients and providers.
• Process branch orders, verify insurance, and confirm delivery appointments.
• Collect and review necessary documents for insurance billing and authorization.
• Gather information from referrals to meet insurer guidelines.
• Collect payments, reconcile receivables, and assist with documentation.

Skills

Organizing

Problem Solving/Analysis

Patient Focused

Teamwork

Time Management

Effective communication

Computer Skills

Multi-system navigation

English proficiency

Education

High School Diploma or equivalent

Job description

Accendra Health is seeking a Branch Coordinator to deliver exceptional customer service to patients and caregivers by phone and in person. You will process orders, verify insurance, and collaborate with the branch team to ensure timely billing and documentation.

The role requires strong organization, communication, and ability to work across multiple systems. Office-based work with opportunities to support patients through their care journey.