Patient Services & Billing Coordinator

Chesapeake Regional Healthcare; Elizabeth City (NC); On-site; USD 32,000 - 42,000; Full time

Job summary

Chesapeake Regional Healthcare in Elizabeth City, NC, seeks an Administrative Assistant to support the front office and clinical staff. You will answer phones, schedule appointments, register patients, and prepare charts for visits.

Knowledge of medical terminology, insurance practices, and CPT/ICD-10 coding is required, along with proficiency in Microsoft Office and strong communication skills. Maintain confidentiality and work well in a team.

Qualifications

• High school diploma or GED, or 5+ years medical office experience.
• Typing speed of at least 60 words per minute with word-processing software.
• Experience with medical insurance processes and CPT/ICD-10 coding.

Responsibilities

• Answer and screen telephone calls courteously and record messages.
• Schedule patient appointments and procedures per policies.
• Obtain accurate patient information and complete registration forms.
• Collect patient and insurance payments and reconcile charges daily.
• Verify balances, collect copays and refunds; explain unpaid balances.
• File and organize patient charts; maintain confidentiality.
• Prepare patient charts in advance and file when complete.
• Copy patient information and forward with consent to release records.
• Maintain front office organization and patient confidentiality.
• Perform other related duties as directed.

Skills

Operating office equipment

Filing/paperwork

Phone handling

Written and verbal communication

Insurance information

Insurance claims troubleshooting

Education

High school diploma or GED

Tools

MS Word

MS Excel

Email/Internet

PowerPoint

Job description

Chesapeake Regional Healthcare in Elizabeth City, NC, seeks an Administrative Assistant to support the front office and clinical staff. You will answer phones, schedule appointments, register patients, and prepare charts for visits.

Knowledge of medical terminology, insurance practices, and CPT/ICD-10 coding is required, along with proficiency in Microsoft Office and strong communication skills. Maintain confidentiality and work well in a team.