Patient Access & Billing Coordinator (Onsite)

UNC Health; North Carolina; On-site; USD 25,000 - 36,000; Full time

Job summary

UNC Health in Raleigh, NC, is seeking a full-time Medical Administrative Assistant to support patient check-in/out, handle billing information, and provide excellent customer service. This role processes insurance verification, codes visits, and coordinates appointments.

The ideal candidate has a high school diploma or GED, experience in a medical office, and strong computer and communication skills. Join a large health system that offers growth opportunities and a collaborative work environment.

Qualifications

• Language Skills: Ability to read and interpret documents, write routine reports and correspondence, and speak effectively to groups.
• Mathematical Skills: Ability to compute rate, ratio and percent.
• Computer Skills: Ability to enter and process data accurately.
• Reasoning Ability: Apply common sense understanding to carry out written or oral instructions.

Responsibilities

• Maintains compliance with organizational policies and procedures.
• Maintains compliance with revenue cycle and financial audit guidelines.
• Demonstrates effective computer skills, files, answers phones in a timely and professional manner providing complete and accurate information, and provides other administrative duties as required.
• Accurately performs patient check in and check out procedures, obtains current insurance verification and authorization, codes visits (ICD/CPT), balances daily receipts, and responds to billing questions.
• Schedules patient appointments entering all required demographic and clinical information into the system and coordinating with other parties.
• Orders and maintains clinical supplies, office supplies, and equipment.
• Maintains compliance with HIPAA, OSHA, and infection prevention policies and procedures; participates in unit performance improvement activities.
• Demonstrates good customer service and teamwork when interacting with patients, families, and visitors.

Skills

Language Skills

Computer Skills

Reasoning Ability

Mathematical Skills

Education

High school diploma or GED

Job description

UNC Health in Raleigh, NC, is seeking a full-time Medical Administrative Assistant to support patient check-in/out, handle billing information, and provide excellent customer service. This role processes insurance verification, codes visits, and coordinates appointments.

The ideal candidate has a high school diploma or GED, experience in a medical office, and strong computer and communication skills. Join a large health system that offers growth opportunities and a collaborative work environment.