Patient Care Coordinator - In-Office Support

Sentara Health; Selma (AL); On-site; USD 30,000 - 45,000; Full time

Benefits offered by this job

Medical, Dental, Vision plans

401k/403B with Employer Match

Paid Time Off and Sick Leave

Tuition Assistance – $5,250/year

Job summary

Sentara Health is hiring a full-time Patient Care Specialist in Elizabeth City, NC. This non-clinical role provides administrative support in a physician’s office, answering phones, scheduling appointments, and handling patient inquiries to ensure a smooth patient experience.

The position emphasizes teamwork, accuracy in medical terminology, and coordination with the care team. HS Diploma is required, with an Associate degree or higher considered in lieu of experience.

Qualifications

• 3 years of Customer Service experience (Required)
• 1 year experience with Health Insurance Plans, Medical Records Data, Medical Terminology, Registration, Scheduling, or Third Party Payers (Required)
• HS Diploma required; an Associate degree or higher may substitute for experience

Responsibilities

• Answer phones and schedule appointments to support patient care delivery.
• Answer patient questions and provide non-clinical administrative support in a physician’s office.
• Collaborate with team to ensure a positive patient experience and efficient office operations.

Skills

Customer Service

Communication

Phone handling

Scheduling

Education

HS Diploma

Associate degree or higher

Job description

Sentara Health is hiring a full-time Patient Care Specialist in Elizabeth City, NC. This non-clinical role provides administrative support in a physician’s office, answering phones, scheduling appointments, and handling patient inquiries to ensure a smooth patient experience.

The position emphasizes teamwork, accuracy in medical terminology, and coordination with the care team. HS Diploma is required, with an Associate degree or higher considered in lieu of experience.