Patient Services Scheduler & Billing Coordinator

Novant Health; Monroe (NC); Hybrid; USD 32,000 - 42,000; Full time

Job summary

Novant Health in Monroe, NC is seeking a Medical Office Administrative role to record patient demographics, insurance details, charges and collections, and to schedule patient appointments with accuracy.

The position requires a High School Diploma or GED and at least one year of clerical experience in a medical office, plus strong EPIC systems knowledge and excellent communication and teamwork abilities. Cross-training in multiple admin functions is expected.

Qualifications

• High School Diploma or GED required.
• 1 year of clerical experience in medical office setting required.
• Knowledge of medical office software for updating demographics, posting charges, copays and scheduling patient appointments.
• Excellent verbal communication, organizational, problem solving and critical thinking skills.
• Familiarity with coding requirements and payor billing.
• Basic medical terminology; EPIC systems knowledge.

Responsibilities

• Record patient demographics and insurance information, charges and collections.
• Schedule patient appointments accurately and timely.
• Cross-train in multiple administrative support functions.

Skills

Communication skills

Teamwork

Organizational skills

Problem solving

Confidentiality

Initiative

Education

High School Diploma or GED

Tools

EPIC systems

Job description

Novant Health in Monroe, NC is seeking a Medical Office Administrative role to record patient demographics, insurance details, charges and collections, and to schedule patient appointments with accuracy.

The position requires a High School Diploma or GED and at least one year of clerical experience in a medical office, plus strong EPIC systems knowledge and excellent communication and teamwork abilities. Cross-training in multiple admin functions is expected.