Patient Services Associate: Registration & Scheduling

Southern NH Medical Center; Nashua (NH); In loco; USD 22.000 - 30.000; Tempo pieno

Vantaggi offerti da questo lavoro

Health, dental, prescription, and eye

Life insurance

Disability insurance

401(k) Retirement Plan

Tuition Reimbursement

Education & paid training

Nursing Student Loan Paydown Program

Descrizione del lavoro

Southern New Hampshire Health, anchored by Southern New Hampshire Medical Center, seeks a Patient Service Representative to be the first contact for patients and visitors. This role handles registration, scheduling, referrals, phone communications, and check-in/check-out while maintaining accurate patient information and supporting daily practice operations.

You will greet and register patients, answer questions, schedule procedures, collect co-payments, and ensure a friendly, compliant

Competenze

• HS diploma or GED required.
• 1+ year of customer service preferred.
• Knowledge of reception/front-desk practices and patient registration.
• Strong written and verbal communication.
• Proficiency with Windows-based office software.
• Ability to multitask and work both independently and in a team.

Mansioni

• Greet, direct, and register patients professionally.
• Answer calls and provide information per policy.
• Schedule appointments, tests, and referrals with authorizations.
• Collect, verify, and update patient demographics.
• Complete and maintain patient consent forms and medical records.
• Post co-payments and balances accurately.
• Check patients in and out efficiently while ensuring a positive experience.
• Scan and index documentation in electronic medical records.
• Support PCMH initiatives and practice workflows.
• Provide reception coverage including weekends/holidays.
• Maintain HIPAA compliance and organizational policies.
• Participate in training and ongoing professional development.

Conoscenze

Customer service

Front desk

Communication

Multitasking

Teamwork

Attention to detail

Windows apps

Formazione

High School Diploma or GED

Descrizione del lavoro

Southern New Hampshire Health, anchored by Southern New Hampshire Medical Center, seeks a Patient Service Representative to be the first contact for patients and visitors. This role handles registration, scheduling, referrals, phone communications, and check-in/check-out while maintaining accurate patient information and supporting daily practice operations.

You will greet and register patients, answer questions, schedule procedures, collect co-payments, and ensure a friendly, compliant