Patient Access & Front Desk Specialist

Southern NH Medical Center; Pepperell (MA); In loco; USD 26.000 - 36.000; Tempo pieno

Vantaggi offerti da questo lavoro

Health, dental, prescription, and vis​

Descrizione del lavoro

Southern NH Medical Center in Nashua, NH seeks a Patient Service Representative to be the first contact for patients and visitors. You will handle registration, scheduling, referrals, and documentation with a patient-centered, professional approach.

Responsibilities include collecting insurance data, processing forms, reconciling copayments, and supporting EPIC workflows. A high school diploma and strong communication are essential; experience in a fast-paced healthcare setting is valued.

Competenze

• High School Diploma or equivalent required.
• Knowledge of reception functions and clinic procedures preferred.
• Understanding of medical terminology is advantageous.

Mansioni

• Greet, direct, register, check-in/out patients in a professional, welcoming manner.
• Answer calls, provide information, and schedule appointments.
• Enter, track, and manage referrals including authorizations.
• Verify and update patient demographics and insurance information.
• Process registration forms, consent docs, and medical records accurately.
• Collect copayments and balance daily records.
• Scan, index, and maintain patient documentation.
• Coordinate interpreter services when needed.
• Maintain HIPAA compliance and confidentiality.
• Support EPIC and workflow updates; participate in process improvements.

Conoscenze

Customer service

Reception functions

Microsoft Office

Medical terminology

Organizational skills

Time management

Teamwork

Communication skills

Attention to detail

Formazione

High School Diploma or equivalent

Strumenti

EPIC

Descrizione del lavoro

Southern NH Medical Center in Nashua, NH seeks a Patient Service Representative to be the first contact for patients and visitors. You will handle registration, scheduling, referrals, and documentation with a patient-centered, professional approach.

Responsibilities include collecting insurance data, processing forms, reconciling copayments, and supporting EPIC workflows. A high school diploma and strong communication are essential; experience in a fast-paced healthcare setting is valued.