Patient Services Associate II — Pulmonary Care

Abington Memorial Hospital; United States; On-site; USD 36,000 - 48,000; Full time

Job summary

Abington Memorial Hospital is seeking a Patient Services Associate II to enhance the patient and visitor experience by processing arrival and departure activities for visits. The role involves obtaining pre certifications or pre authorizations, verifying insurance and demographics, and ensuring a courteous Jefferson Experience across the patient flow.

Responsibilities include assisting with check-in/check-out, coordinating scheduling via EPIC, and escalating concerns as appropriate while

Qualifications

• HS Diploma or equivalent required.
• Ability to communicate courteously with patients and/or visitors.
• Ability to process and interpret data.
• Ability to multi task while managing a time sensitive workload.

Responsibilities

• Processes check in and/or check out, point of service activities and/or scheduling of patient appointments via EPIC.
• Obtains pre certifications and/or pre authorizations for procedures.
• Maintains efficient flow of practice and escalates patient and/or provider concerns as appropriate.
• Greets and interacts with patients/visitors in a professional manner, on phone or in person.
• Adheres to HIPAA privacy and security requirements.
• Other duties as requested or assigned.

Education

HS Diploma or equivalent

Job description

Abington Memorial Hospital is seeking a Patient Services Associate II to enhance the patient and visitor experience by processing arrival and departure activities for visits. The role involves obtaining pre certifications or pre authorizations, verifying insurance and demographics, and ensuring a courteous Jefferson Experience across the patient flow.

Responsibilities include assisting with check-in/check-out, coordinating scheduling via EPIC, and escalating concerns as appropriate while