Patient Services Associate II — Front Desk & Insurance

Jefferson Health Plans; Pennsylvania; Vor Ort; USD 32.000 - 46.000; Vollzeit

Zusammenfassung

Abington Memorial Hospital in Warminster, PA is seeking a Patient Services Associate II to courteously process arrivals and departures, verify patient demographics, and obtain pre authorizations for procedures, contributing to a smooth flow of visits and a positive Jefferson Experience. The role requires a HS Diploma and patient-facing healthcare experience.

Responsibilities include check-in/out via EPIC, insurance verification, HIPAA compliance, and professional interactions with patients and

Qualifikationen

• HS Diploma or equivalent required.
• Customer service and/or patient facing healthcare experience preferred.

Aufgaben

• Interacts with co-workers, visitors, and other staff consistent with the values of Jefferson.
• Processes check in and/or check out, point of service activities and/or scheduling of patientappointments via EPIC.
• Insurance verification and obtains pre certifications and/or pre authorizations for procedures.
• Maintains efficient flow of practice and escalates patient and/or provider concerns as appropriate.
• Greets and interacts with patients/visitors in a professional manner, on phone or in person.
• Adheres to HIPAA privacy and security requirements. Ensures compliance with all applicable federal, state, and local regulatory standards.
• Other duties as requested or assigned.

Jobbeschreibung

Abington Memorial Hospital in Warminster, PA is seeking a Patient Services Associate II to courteously process arrivals and departures, verify patient demographics, and obtain pre authorizations for procedures, contributing to a smooth flow of visits and a positive Jefferson Experience. The role requires a HS Diploma and patient-facing healthcare experience.

Responsibilities include check-in/out via EPIC, insurance verification, HIPAA compliance, and professional interactions with patients and