Front Desk Patient Services Associate I

Abington Memorial Hospital; United States; Presencial; USD 36.000 - 52.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Medical insurance

Dental

Vision

Retirement plans

Tuition assistance

Descripción de la vacante

Abington Memorial Hospital is seeking a Patient Services Associate I to enhance the patient experience by processing arrival and departure activities at the front desk of an outpatient practice. You will verify insurance, referrals and patient demographics to ensure smooth visits.

The role emphasizes courteous service, HIPAA compliance, and supporting efficient flow of patients to examination rooms, with duties including check-in/out and scheduling via EPIC.

Formación

• Must communicate courteously with patients/visitors.
• Willingness to provide and support a positive Jefferson Experience for all patients/visitors.
• Ability to complete multiple tasks and work under pressure.
• Ability to maintain confidentiality of patient information.

Responsabilidades

• Process check-in and/or check-out, scheduling via EPIC.
• Greet patients/visitors professionally, on phone or in person.
• Maintain efficient flow of practice; escalate patient/provider concerns as appropriate.
• Adhere to HIPAA privacy and security requirements.
• Ensure compliance with federal, state, and local standards.
• Other duties as assigned.

Conocimientos

Courteous communication with patients/

Willingness to provide Jefferson 2023+

Multitasking / work under pressure

Confidentiality of patient information

Descripción del empleo

Abington Memorial Hospital is seeking a Patient Services Associate I to enhance the patient experience by processing arrival and departure activities at the front desk of an outpatient practice. You will verify insurance, referrals and patient demographics to ensure smooth visits.

The role emphasizes courteous service, HIPAA compliance, and supporting efficient flow of patients to examination rooms, with duties including check-in/out and scheduling via EPIC.