Patient Services Associate II: Front Desk & Verifications

Abington Memorial Hospital; United States; On-site; USD 32,000 - 42,000; Full time

Job summary

Abington Memorial Hospital is seeking a Patient Services Associate II to enhance the patient experience by processing arrival and departure activities for visits, including scheduling via EPIC. The role verifies insurance, pre certifications, and demographics, supports efficient patient flow, and ensures HIPAA compliance while delivering courteous service to patients and visitors.

HS diploma required; healthcare or customer service experience preferred; day shift in Warminster, PA within

Qualifications

• HS Diploma or equivalent required.
• Customer service and/or patient-facing healthcare experience preferred.
• Professional interaction with patients and staff in a healthcare environment.

Responsibilities

• Process patient arrival and departure and schedule appointments via EPIC.
• Verify insurance, pre certifications, and referrals.
• Ensure accurate patient demographics and HIPAA compliance; maintain smooth patient flow.

Skills

Customer service

Patient interaction

Communication skills

Education

HS Diploma or equivalent

Job description

Abington Memorial Hospital is seeking a Patient Services Associate II to enhance the patient experience by processing arrival and departure activities for visits, including scheduling via EPIC. The role verifies insurance, pre certifications, and demographics, supports efficient patient flow, and ensures HIPAA compliance while delivering courteous service to patients and visitors.

HS diploma required; healthcare or customer service experience preferred; day shift in Warminster, PA within