Patient Services Associate I — Front Desk

Abington Memorial Hospital; United States; On-site; USD 21,000 - 33,000; Full time

Benefits offered by this job

Medical (including prescription)

Dental

Vision

Life and AD&D insurance

Short- and long-term disability

Flexible spending accounts

Retirement plans

Tuition assistance

Voluntary benefits with group rates on

Tuition discounts after one year of FT

Job summary

Abington Memorial Hospital is seeking a Patient Services Associate I to handle front-desk tasks, verify demographics and insurance, and process patient arrivals and departures to ensure a smooth flow of visits.

The role requires courteous patient interactions, strong multitasking, and strict confidentiality. EPIC is used for scheduling, with a focus on delivering a professional Jefferson Experience.

Qualifications

• Must communicate courteously with patients/visitors.
• Ability to handle multiple tasks and work under pressure.
• Ability to maintain confidentiality of patient information.

Responsibilities

• Processes check in and/or check out, scheduling via EPIC.
• Greets patients/visitors in a professional manner, on phone or in person.
• Maintains efficient flow of practice and escalates patient and/or provider concerns as appropriate.
• Adheres to HIPAA privacy and security requirements.
• Ensures compliance with all applicable federal, state, and local regulatory standards.

Skills

Communication skills

Multitasking

Confidentiality

Tools

EPIC

Job description

Abington Memorial Hospital is seeking a Patient Services Associate I to handle front-desk tasks, verify demographics and insurance, and process patient arrivals and departures to ensure a smooth flow of visits.

The role requires courteous patient interactions, strong multitasking, and strict confidentiality. EPIC is used for scheduling, with a focus on delivering a professional Jefferson Experience.