Patient Services Associate II - In-Office Experience

jeffersonhealth; Pennsylvania; Presencial; USD 36.000 - 48.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Medical insurance

Retirement plans

Tuition assistance

Descripción de la vacante

Jefferson Health in King of Prussia, PA, is seeking a Patient Services Associate (PSA) II to support front-desk arrival and departure activities, verify patient information, and process pre-authorizations using EPIC. This 100% in-office role runs Monday–Friday, 7:30am–4:00pm and emphasizes delivering the Jefferson Experience with courteous, professional service.

Responsibilities include greeting patients, checking in/out, scheduling, protecting HIPAA privacy, handling data, and escalating

Formación

• HS Diploma or equivalent required.
• Ability to communicate courteously with patients/visitors.
• Willingness to provide a positive Jefferson Experience for all patients/visitors.
• Ability to process and interpret data.
• Ability to multi task while managing a time sensitive workload.

Responsabilidades

• Interacts with co-workers, visitors, and other staff consistent with the values of Jefferson.
• Processes check in and/or check out, point of service activities and/or scheduling of patient appointments via EPIC.
• Obtains pre certifications and/or pre authorizations for procedures.
• Maintains efficient flow of practice and escalates patient and/or provider concerns as appropriate.
• Greets and interacts with patients/visitors in a professional manner, on phone or in person.
• Adheres to HIPAA privacy and security requirements. Ensures compliance with all applicable federal, state, and local regulatory standards.
• Other duties as requested or assigned.

Conocimientos

Communication

Data interpretation

Multi-tasking

Time management

Educación

HS Diploma or equivalent

Herramientas

EPIC

Descripción del empleo

Jefferson Health in King of Prussia, PA, is seeking a Patient Services Associate (PSA) II to support front-desk arrival and departure activities, verify patient information, and process pre-authorizations using EPIC. This 100% in-office role runs Monday–Friday, 7:30am–4:00pm and emphasizes delivering the Jefferson Experience with courteous, professional service.

Responsibilities include greeting patients, checking in/out, scheduling, protecting HIPAA privacy, handling data, and escalating