Patient Access Specialist II

Jefferson Health; Langhorne (Bucks County); On-site; USD 32,000 - 52,000; Full time

Job summary

Jefferson Health in Langhorne, PA seeks a Patient Services Associate (PSA) II to enhance the patient experience by handling arrival and departure activities and verifying insurance and demographics. The role supports efficient flow of patients to examination rooms and ensures timely pre-certifications for procedures.

You will greet patients, schedule via EPIC, maintain HIPAA compliance, and collaborate with staff to uphold the Jefferson Experience.

Qualifications

• HS Diploma or equivalent required.
• Willingness to provide a positive Jefferson Experience for patients and visitors.
• Ability to multi task while managing a time sensitive workload.

Responsibilities

• Interacts with co-workers, visitors, and other staff consistent with the values of Jefferson.
• Processes check in and/or check out, scheduling of patient appointments via EPIC.
• Obtains pre certifications and/or pre authorizations for procedures.
• Maintains efficient flow of practice and escalates patient and/or provider concerns as appropriate.
• Greets and interacts with patients/visitors in a professional manner, on phone or in person.
• Adheres to HIPAA privacy and security requirements.
• Other duties as requested or assigned.

Skills

Customer service

HIPAA compliance

Data entry

Multitasking

Communication

Education

HS Diploma

Tools

EPIC

Job description

Jefferson Health in Langhorne, PA seeks a Patient Services Associate (PSA) II to enhance the patient experience by handling arrival and departure activities and verifying insurance and demographics. The role supports efficient flow of patients to examination rooms and ensures timely pre-certifications for procedures.

You will greet patients, schedule via EPIC, maintain HIPAA compliance, and collaborate with staff to uphold the Jefferson Experience.