Patient Services Associate II | Front Desk & Pre-Auths

Kennedy Medical Group, Practice, PC; Selah (WA); On-site; USD 23,000 - 30,000; Full time

Benefits offered by this job

Medical benefits

Tuition assistance

Retirement plans

Job summary

Jefferson Health is seeking a Patient Services Associate (PSA) II to enhance the patient experience by courteously processing arrival and departure activities during visits, verifying insurance, referrals and demographics. The PSA II supports efficient patient flow and adherence to privacy standards across procedures.

Responsibilities include pre-certifications, scheduling via EPIC, greeting patients, and maintaining professional communication with patients, visitors and staff.

Qualifications

• HS Diploma or equivalent required.
• Ability to communicate courteously with patients and visitors.
• Ability to process and interpret data and multi task in a time-sensitive workload.

Responsibilities

• Process check-in and check-out, scheduling, and patient appointments via EPIC.
• Obtain pre-certifications and/or pre-authorizations for procedures.
• Maintain efficient patient flow and escalate concerns as appropriate.
• Adhere to HIPAA privacy and security requirements.

Skills

Patient service

HIPAA compliance

Data entry

Multitasking

Insurance verification

Education

High School Diploma or equivalent

Tools

EPIC

Job description

Jefferson Health is seeking a Patient Services Associate (PSA) II to enhance the patient experience by courteously processing arrival and departure activities during visits, verifying insurance, referrals and demographics. The PSA II supports efficient patient flow and adherence to privacy standards across procedures.

Responsibilities include pre-certifications, scheduling via EPIC, greeting patients, and maintaining professional communication with patients, visitors and staff.