Patient Access & Care Coordinator II

Jefferson Health

United States

On-site

USD 35,000 - 55,000

Full time

7 days ago

Be an early applicant

A complete application in a minute

Tailored resume and cover letter, ready to send.

Get past ATS filters

Job summary

Jefferson Health in Abington, PA is seeking a Patient Services Associate (PSA) II to enhance the patient experience by courteously and professionally processing arrival and departure activities for visits, verifying insurance, and obtaining pre-certifications for procedures. The PSA II supports the Jefferson Experience by ensuring prompt, courteous attention and smooth patient flow to examination rooms.

The role includes check-in/out via EPIC, scheduling of appointments, maintaining workflow,

Qualifications

HS Diploma or equivalent required.
Must be able to communicate courteously with patients and visitors.
Willingness to provide and support a positive Jefferson Experience for all patients and visitors.
Ability to process and interpret data.
Ability to multi task while managing a time-sensitive workload.

Responsibilities

Interacts with co-workers, visitors, and other staff consistent with the values of Jefferson.
Processes check in and/or check out, point of service activities and/or scheduling of patient appointments via EPIC.
Obtains pre certifications and/or pre authorizations for procedures.
Maintains efficient flow of practice and escalates patient and/or provider concerns as appropriate.
Greets and interacts with patients/visitors in a professional manner, on phone or in person.
Adheres to HIPAA privacy and security requirements.
Ensures compliance with all applicable federal, state, and local regulatory standards.
Other duties as requested or assigned.