Patient Services Associate II: Elevate the Patient Experience

Jefferson Health; Abington Township (PA); Sur place; USD 25 000 - 36 000; Plein temps

Avantages offerts par ce poste

Medical insurance

Dental insurance

Vision insurance

Life insurance

Retirement plans

Tuition assistance

Résumé du poste

The Patient Services Associate II at Jefferson Health enhances the patient experience by courteously processing arrivals and departures, verifying insurance, referrals and demographics, and obtaining pre-certifications for procedures.

This role supports the Jefferson Experience by ensuring a prompt and courteous treatment of all patients and visitors while maintaining an efficient flow to examination rooms and adhering to HIPAA standards.

Qualifications

• HS Diploma or equivalent required.
• Must be able to communicate courteously with patients and/or visitors.
• Ability to multi task while managing a time sensitive workload.

Responsabilités

• Interacts with co-workers, visitors, and other staff consistent with the values of Jefferson.
• Processes check in and/or check out, point of service activities and/or scheduling of patient appointments via EPIC.
• Obtains pre certifications and/or pre authorizations for procedures.
• Maintains efficient flow of practice and escalates patient and/or provider concerns as appropriate.
• Greets and interacts with patients/visitors in a professional manner, on phone or in person.
• Adheres to HIPAA privacy and security requirements. Ensures compliance with all applicable federal, state, and local regulatory standards.

Connaissances

Courteous patient communication

Multitasking

Data interpretation

Formation

HS Diploma or equivalent

Outils

EPIC

Description du poste

The Patient Services Associate II at Jefferson Health enhances the patient experience by courteously processing arrivals and departures, verifying insurance, referrals and demographics, and obtaining pre-certifications for procedures.

This role supports the Jefferson Experience by ensuring a prompt and courteous treatment of all patients and visitors while maintaining an efficient flow to examination rooms and adhering to HIPAA standards.